Shipping Information
leki-local.invalid · Store policy
This Shipping Information applies to orders accepted directly by leki-local.invalid. Available destinations, services, charges and estimates are determined from the delivery address and shown during checkout whenever delivery is available.
Order processing
Orders are reviewed for payment status, stock and address information before dispatch. Any processing or dispatch estimate shown at checkout or in the order confirmation is an estimate rather than a guaranteed delivery date. Orders placed on weekends or holidays may begin processing on the next business day.
Delivery address and changes
Enter a complete deliverable address and review it before placing the order. Contact the store immediately if a correction is needed. An address cannot always be changed after fulfillment has begun, and the customer may be responsible for costs caused by an incorrect or incomplete address.
Shipping charges and tracking
Available shipping methods and charges are displayed before order submission. When tracking is supplied, it can be reviewed through My Account or the order lookup page. A carrier scan or estimate does not guarantee a delivery time.
Separate shipments and delays
Items in one order may be dispatched separately. Weather, carrier disruptions, customs review, security checks, remote destinations and other events outside the store’s reasonable control can delay delivery. The store will use the available order contact details if further information is required.
International delivery
When cross-border delivery is offered, the recipient may be responsible for import duties, taxes, brokerage charges and local restrictions unless checkout states otherwise. Customs processing is outside the store’s control. Do not place an order for an item that cannot legally be imported or received at the destination.
Missing, damaged or incorrect deliveries
Inspect the shipment promptly. If an item is missing, damaged in transit or different from the order, keep the packaging and submit the order number, item details and clear photographs through Contact Us as soon as reasonably possible. The store may ask the carrier to investigate before arranging replacement or refund.
Cancellations and returns
A request to cancel before dispatch will be considered but cannot be guaranteed once fulfillment has started. After dispatch, use the Returns & Refunds Policy and wait for return instructions before sending anything.
Last updated: September 9, 2026.